Workforce Management Supervisor
Job Description
The Workforce Management Supervisor motivates and supports schedulers in the production of weekly schedules and daily operational tasks. The Supervisor is a leadership liaison between the Workforce Management Specialists and management.
+ Train and enhance the Workforce Management Specialists’ skills to improve scheduling solutions as well as their personal growth
+ Collaborate with department schedulers and department managers to ensure accurate staffing levels and to formulate efficiency strategies
+ Devise scheduling enhancements and create new business models
+ Discover new best practices to best utilize staffing while following current labor agreements and regulations
+ Adhere to all ethical and equity when managing WFM Specialists and various department inquiries
+ Balance specialists’ workloads between weekly scheduling and daily operations
+ Ensure the Workforce Management team’s completion of daily schedule operations, such as leave requests and call outs
+ Perform other job-related duties as requested
**MINIMUM REQUIREMENTS:**
+ High school diploma or equivalent
+ Two (2) years related experience
+ Work varied shifts, to include weekends and holidays
**PREFERRED:**
+ Bachelor’s degree or work experience in a related field
+ Experience utilizing Kronos, Virtual Roster and Workday software
+ Bi-lingual
MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com
