Order Taker Room Service – Vdara
Job Description
**PRIMARY PURPOSE:**
The primary responsibility of the Order Taker is to accurately record in-room dining orders placed by guests, upsell menu items, and ensure a flawless guest experience. Must keep a clean work station and ensure guest satisfaction.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Knowledgeable of entire menu, proper food presentation, and wine selection for up-selling of items
+ Take and place order into POS system, distribute order to serving staff, send information to cook station, and ensure timely pickup of order
+ Advise owner and guest of delivery time and ensure order is delivered to suite in a timely fashion
+ Distribute orders to servers evenly and efficiently, log service runs, maintain a cash bank and ensure funds are correctly accounted for
+ Ensure supplies are available in the service area
+ Maintain an organized, clean and presentable environment; maintain constant awareness of sanitation, safety and accident prevention
**KNOWLEDGE, SKILLS, AND ABILITIES:**
+ Ability to multi-task and work well in a fast paced, team-oriented environment
+ Effective listening abilities with strong judgment skills
+ Knowledge of accommodations room capacities, amenities, and menu items including standard and alcoholic beverages
+ Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
**MINIMUM REQUIREMENTS:**
+ Work varied shifts, to include weekends and holidays
**PREFERRED:**
+ One (1) year of experience in a restaurant as a Bus or Food Runner
+ Experience working in a similar resort setting
MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com
