It is the primary responsibility of the Hostperson to greet and seat guests and assist Food Servers, Bus Persons, and Food Service Runners as it relates to guest contact and table information. All duties are to be performed in accordance with departmental and policies, practices and procedures.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Greets and seats guests in gracious manner and distributes business among Food Servers equally and as fairly as possible. Monitors guests that are seated, and immediately respond to guest’s needs or request of first contact.
+ Assists in accepting reservations, if applicable; answers phone in hospitable manner and confirms with manager if large parties can be accommodated.
+ Checks on the billing status of casino, room, bill back, and coupon and comp numbers to assist in closing of checks.
+ Directs Food Servers, Bus Persons, and Food Service Runners in their work procedures and performance and assist them in their tasks as it relates to billing, guest request or guest information.
+ Assists Restaurant Manager in controlling intermission scheduling for all dining room staff and assure that they are properly relieved.
+ Maintains complete knowledge of entire menu and proper food handling presentation and service.
+ Arranges the opening reports, floor plan and checks. Prints and changes out all menus nightly.
+ Maintains the proper supplies for the hostess stand and podium; cleans and/or dusts host stand and podium. Maintains and makes copies and stocks host/hostess folder. Cleans and maintains all food and beverage menus.
+ Advises Manager of any complaints that a guest may have.
MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email email@example.com