MANAGER CONVENTION SERVICES
Job Description
It is the primary responsibility of the Convention Services Manager to coordinate multiple hotel services for larger in-house and citywide meeting groups. All duties are to be performed in accordance with departmental and property policies, practices and procedures.
Specific Job Functions:
+ Initiate correspondence with introduction letter, agenda, and any other pertinent information
+ Coordinate and service all logistics of assigned groups from initial booking through meeting requirements and departure
+ Conduct pre-convention meeting with meeting planner and all hotel operating departments representatives which are involved in the program
+ Disseminate group resumes which include profiles, agendas and requirements to all Hotel operating departments in a timely and efficient manner
+ Maintain close contact with client on regular basis both verbally and with written confirmation of changes and updates
+ Provide personalized “on the floor” attention to all in-house programs
+ Assist with billing discrepancies with the intent of resolving to the satisfaction of all parties
+ Ensure continuing education and management training provided by Hotel
+ Assist Sales with VIP sight inspections
+ Oversee hiring practices / standards and ensure training programs reflect appropriate employee development guidelines
+ Perform all duties as deemed necessary for the success of the department
+ Degree in Marketing, Hotel Management or Business Administration preferred
+ Two years experience in hotel sales preferred
+ Knowledge of Delphi, Word and Excel preferred
+ Must possess excellent written and oral communication skills
Requisition ID: 2023-14318
Union Status: Non-Union
External Company Name: Treasure Island Las Vegas
External Company URL: http://www.treasureisland.com