Gourmet Food Runner – Catch – Aria
Job Description
**PRIMARY PURPOSE:**
The primary responsibility of the Gourmet Food Server II is to provide excellent service throughout serving the customer to include, delivering customer orders, maintain tables and exceed guest satisfaction. The server is also responsible for general cleaning and performing side duties.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Welcome guests with a warm and relevant greeting, utilize your knowledge of menu, guest preference, service and selling techniques to guide selections
+ Knowledgeable of all menu items, prices, preparation method and time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentation
+ Be familiar with all hotel services, features and local attractions and activities to respond to guest inquiries accurately
+ Maintain table cleanliness and utilize a silent service approach
+ Itemize bill correctly and efficiently secure payment
+ Anticipate the guests’ needs and respond appropriately with a sense of urgency
+ Work as a team, assist guest and employee needs and inquiries
+ Successful completion of Restaurant Training Program and testing is required
**KNOWLEDGE, SKILLS, AND ABILITIES:**
+ Knowledgeable of selling techniques and delivery of both non and alcoholic beverages, and service delivery of menu items of every course
+ Highly motivated and energetic personality
+ Able to take initiative and exhibit flexibility
+ Able to effectively communicate in English, in both written and verbal forms
+ Ability to multi-task and work well in a fast paced, team-oriented environment
+ Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
**MINIMUM REQUIREMENTS:**
+ Work varied shifts, to include weekends and holidays
**PREFERRED:**
+ Four (4) years of experience working in a similar gourmet restaurant
+ Bilingual, English as the primary or secondary
MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com
