It is the primary responsibility of the Convention Porter to set up and tear down various events in the Conference Center, Studios, Arena, Hotel, The Park and pool areas. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
+ Supervise and assist in maintaining and cleaning meeting rooms.
+ Set-up and breakdown rooms for both meetings and food functions.
+ Transport any food and beverage trays/items in public areas to service areas.
+ Stock and organize supply carts with designated materials and equipment, transporting to assigned function area.
+ Inspect set rooms for cleanliness and agreement to group requirements.
+ Maintain complete knowledge of daily scheduled group functions, times, locations, amount of people, location of all Hotel function space and names of rooms, all styles of meeting and Banquet room settings and all safety guidelines.
+ Supervise and assist in maintaining and cleaning of meeting rooms.
+ Effectively communicate with management and staff in order to fulfill and address any issues or needs requested by the guest or other employees.
+ Sustain complete knowledge of and comply with all departmental policies/service procedures/standards.
+ Maintain complete knowledge of correct maintenance and use of equipment.
+ Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
+ Use correct cleaning chemicals for designated items/surfaces, according to OSHA regulations and hotel requirements.
+ Retrieve clean linen and skirting from Laundry and stock in storage areas.
+ Set up rooms and function areas with designated tables, chairs, staging, dance floor, flip charts, easels, blackboards and other equipment as specified by group requirements and in accordance with departmental standards.
+ Set up table linens, skirting and tabletop items (water pitchers, ashtrays, glasses, etc.) as specified by group and in accordance with departmental standards.
+ Refresh rooms as scheduled, following departmental standards.
+ Breakdown function areas as scheduled in accordance to departmental procedures, storing all reusable goods and return equipment to specified storage areas.
+ Maintain cleanliness and organization of closets; remove trash, wipe down shelves/counters; sweep and wax floor.
+ Performs all other job related duties as requested.
+ Ability to take initiative and exhibit flexibility.
+ A highly motivated and energetic personality.
+ Excellent customer service skills.
+ Interpersonal skills to deal effectively with all business contacts.
+ Professional appearance and demeanor.
+ Work varied shifts, including weekends and holidays.
+ Able to effectively communicate in English, in both written and oral forms.
+ Previous experience in the hospitality industry or similar environment.
+ High School diploma or equivalent.
+ Previous experience working in a similar resort setting.
MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email firstname.lastname@example.org