Casino Porter EVS Operations – Park MGM
Job Description
Become one of the stars behind the show and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: **_To Entertain the Human Race._**
**PRIMARY PURPOSE:**
It is the responsibility of the Casino Porter to provide excellent guest service and create a safe and friendly environment for employees and guests while establishing and maintaining the cleanliness of assigned areas in the Casino and public areas.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Sweeps and removes all wrappers, broken glass, ashtrays, and debris from the floor
+ Cleans and dusts slot machines, including areas between machines, doors, and woodwork
+ Removes scuff marks and drink spills
+ Cleans up biohazard areas
+ Cleans slot chairs, polishes their bases, and returns chairs to the proper position
+ Vacuums entire assigned stations, moving chairs and other objects to ensure thorough cleaning
+ Removes trash, replaces missing ashtrays, and wipes out and cleans all ashtrays and trash cans
+ Ensures all equipment is returned to the department and all malfunctioning equipment is reported
+ Replenishes supplies when necessary
+ Responds to and resolves guest challenges promptly
+ Creatively solves problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties
+ Perform other job-related duties as requested
**KNOWLEDGE, SKILLS, AND ABILITIES:**
+ Ability to work safely, including understanding and following company safety policies and procedures, safely completing work, caring about the safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions; this also includes being aware of unsafe conditions such as spills, wet areas, and debris
+ Able to effectively communicate in English, in both written and verbal forms
+ Ability to multi-task and work well in a fast-paced, team-oriented environment
+ Effective listening abilities with strong judgment skills
+ Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
+ Maintain a professional, neat, and well-groomed appearance adhering to company standards
**MINIMUM REQUIREMENTS:**
+ Work varied shifts, including weekends and holidays
**PREFERRED:**
+ Six (6) months of general cleaning experience
+ Experience with professional cleaning equipment
+ Experience in a similar five-star/five-diamond resort environment
MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com
