Butler – Mandalay Bay

Posted 2 weeks ago by MGM Resorts
Las Vegas, NV
Application ends: April 30, 2023
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Job Description

Become one of the stars behind the show and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: **_To Entertain The Human Race._**


As a Butler I, you will be responsible for inspecting, preparing and coordinating suites for the guest. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create **WOW** memories they will carry with them far and beyond their stay with us.


+ Maintain accurate property information through daily use of talent portal, email and other forms of communication

+ Prepare suite prior to guest arrival and coordinate room service set-up with special requirements guest may have

+ Provide food and beverage service to designated suites; coordinate orders with Room Service Manager on duty to assure proper order is given and received

+ Coordinate with Housekeeping to ensure that rooms are kept in superior condition at all times

+ Maintain butler pantry and equipment to be kept up to company standards

+ Perform other job-related duties as requested


+ Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

+ Effective listening abilities with strong judgment skills

+ General knowledge of mathematical skills such as addition, subtraction, multiplication, and division

+ Excellent interpersonal skills with the ability to effectively communicate, both in person and over the telephone when dealing with management, employees, and guests

+ Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine


+ High school diploma or equivalent

+ Work varied shifts, to include weekends and holidays


+ Experience in gourmet and valet service


Las Vegas, Nevada

MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com