Barista Lead- Starbucks – Mandalay Place
Job Description
**PRIMARY PURPOSE:**
As a **Lead Fountain Worker** , you will be responsible for maintaining the dining area as well as leading the Fountain Worker I and II. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create **WOW** memories they will carry with them far and beyond their stay with us.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Lead, coach, and train a shift of approximately 3-12 employees
+ Knowledgeable with selling techniques and service delivery for both alcoholic and non-alcoholic beverages and items on the menu
+ Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
+ Take and place order, serve and garnish food and drinks efficiently and accurately in work areas as applicable
+ Pack and complete order per guests’ preference with necessary condiments
+ Perform opening and closing duties based upon shift assignment
+ Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish supplies and machines as needed
+ Maintain the cleanliness, sanitation, and the appearance of the front and back of house area, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
+ Establish par levels for daily orders and complete daily order sheet
**MINIMUM REQUIREMENTS:**
+ High school diploma or equivalent
+ Work varied shifts, to include weekends and holidays
MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com
