Assistant Housekeeper – Excalibur
Job Description
**THE JOB:**
As an Assistant Housekeeper, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create **WOW** moments and memories they will carry with them far beyond their stay with us.
**THE DAY TO DAY:**
+ Supervise Housekeeping employees and Floor Supervisors to ensure that they adhere to and enforce company and Housekeeping policies, being alert to their duties
+ Inspect five (5) rooms or more in written form and 20 visual inspections daily to ensure that Floor Supervisors and GRA’s are conforming to the sanitation requirements of health laws and standards
+ Coordinate and conduct performance appraisals of Housekeeping employees in accordance with company guidelines
+ Maintain records, including repair needs, lost and found items, and quality of work done by employees • Complete the daily summary
+ Instruct employees and new hires on the products used for cleaning in accordance with OSHA chemical Right To Know standards
+ Coordinate turn-down services and other special requests made by VIP Services and VIP guests
**KNOWLEDGE, SKILLS, AND ABILITIES:**
+ Ability to schedule employees to maximize efficiency and fairness
+ Able to effectively communicate in English, in both written and verbal forms
+ Able to lead and mentor a team
+ Perception and awareness of individual needs and the ability to handle all situations calmly and professionally
+ Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
+ Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
+ Effective listening abilities with strong judgment skills
+ Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
+ Maintain a professional, neat and well-groomed appearance adhering to company standards
**A GREAT CANDIDATE WILL HAVE:**
+ High School diploma or equivalent
+ Two (2) years of related experience
+ Work varied shifts, to include weekends and holidays
+ One (1) year of housekeeping supervisory experience in a large hotel & casino and or other industry, preferably in rooms
+ Bilingual
MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com
