Assistant General Manager Irish Pub – New York New York Resort and Casino – Las Vegas
Job Description
Become one of the stars behind the show and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: **_To entertain the human race_** .
**THE JOB:**
Handles all aspects of the restaurant operations to maintain and develop a high level of guest experience. All duties are to be performed in accordance with F&B Division Standards and New York New York policies, practices and procedures, as well as brand standard.
**THE DAY TO DAY:**
+ Manages assigned operational functions within the department consistent with the strategic plan and vision for the department, the division, and New York New York.
+ Supervises all aspects of service, inventory control, and labor management to operate the restaurant efficiently and cost effectively. Supervises the daily floor and kitchen operations to ensure that service is done proficiently.
+ Communicates daily with Executive Chef and/or Sous Chef, providing current information on large parties of expected VIPs. Opens and closes shift. Ensures maintenance and cleanliness of restaurant and communicates expectations to Housekeeping and Maintenance departments.
+ Manages and monitors fiscal budget, operations of assigned departments and marketing strategies to produce both short term and long-term profitability for New York New York.
+ Manages the delivery and measurement of guest service within assigned departments consistent with the company’s core service standards and brand attributes. Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. Responds to any guest complaints and takes appropriate action. Handles trouble-shooting.
+ Provides input into the research, development, evaluation, and implementation of new products, services, technology, and processes to ensure New York New York’s competitive position in anticipation of changing customer needs within the dynamic hospitality and gaming environment.
+ Creates a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with Company policies, legal requirements and collective bargaining agreements.
+ Creates enthusiasm and gains commitment in others through clearly communicating New York New York department goals and initiatives.
+ Perform all other job related duties as requested.
**A GREAT CANDIDATE WILL HAVE** **:**
+ A Bachelor’s degree in a related field and/or equivalent work experience in Food and Beverage.
+ At least 5 years of experience in Food & Beverage.
+ At least 2 years of experience in a management capacity.
+ Ability to manage multiple tasks and remain calm in very high paced and stressful environment as well as work under pressure.
+ Effective listening abilities with strong judgment skills and ability to follow directions.
+ Excellent customer service skills.
+ Able to lead and mentor a team.
+ Have interpersonal skills to deal effectively with all business contacts.
+ Professional appearance and demeanor.
+ Work varied shifts, including weekends and holidays.
+ High school diploma or equivalent.
+ Able to effectively communicate in English, in both written and oral forms.
+ Previous experience managing employees using a Collective Bargaining Agreement.
+ Previous experience working in a similar resort setting.
*This is not an official job description for this position and is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com
